Faqs

Frequently Asked Questions!

At Wego Medical, we are committed to providing high-quality medical solutions and exceptional customer service. Below, you'll find answers to some common questions about our products, services, and policies. If you need further assistance, please feel free to reach out to our team – we're here to help!

What products and solutions does Wego Medical offer?
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How can I place an order?
You can place an order directly through our website by visiting the product pages or by contacting our sales team for customized solutions. Our team will guide you through the purchasing process.
Do you offer installation and training services?
Yes, we provide installation services for complex equipment and offer training for healthcare professionals to ensure the effective use of our products.
How can I get technical support for Wego Medical products?
For technical support, please contact our customer service team via the support page on our website or email us. Our technicians are available to assist with troubleshooting and maintenance.
Does Wego Medical provide product warranties?
Yes, all our products come with a warranty. The warranty duration and coverage vary depending on the product type. For more details, please refer to the product's specific warranty policy or contact us.
How long does delivery take?
Delivery times vary depending on your location and the availability of the product. Once your order is confirmed, our team will provide an estimated delivery date.