1. Introduction

Welcome to Wego Medical. We are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

• Personal Information: We may collect your name, email address, phone number, and other details when you voluntarily provide them, such as when you make inquiries, book appointments, or use our services.
• Medical Information: We may collect medical information that you provide for the purpose of consultations, appointments, or medical services. This information will be treated with the utmost care and confidentiality.
• Usage Information: We gather information about your interactions with our website, including your IP address, device type, browser, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze website usage, and personalize content.

3. How We Use Your Information

We utilize your information for the following purposes:

• To provide and manage our website and medical services.
• To communicate with you and address your inquiries or requests.
• To send you important updates and, if you opt in, marketing materials.
• To analyze website usage, improve our services, and ensure compliance with relevant regulations.
• To comply with legal obligations, including those specific to medical services.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information with:

• Medical professionals and service providers who assist us in delivering healthcare services.
• Legal authorities or regulatory bodies when required by law.

5. Your Choices

You have the following options to manage your information:

• Access and Update: You can review and update your personal information by contacting us.
• Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

6. Security

We employ reasonable measures to protect your information from unauthorized access and misuse, particularly with regard to medical information. While we do our best to secure your data, no online data transmission can be completely guaranteed as secure.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from individuals under 13.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes on our website or via email.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at Phone: 0799779999 or Email:houxiaoming@weigaogroup.com.

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Ensure that this privacy policy complies with the relevant data protection laws and regulations in Kenya, including the Data Protection Act, if applicable. Consult with legal counsel to ensure full compliance and address any specific legal requirements for your healthcare services.